A business isn’t just the products you have on the shelves in your store. It’s also the processes you have in place to run your operation. It’s also the relationships you create with your customers by the service you provide. You have to take ownership of all of these things when you create a new business. You can’t just assign all these things to someone else and not expect to have to make decisions and commitment. You can’t just get these things out of the way so that you can have a business. You must do all these things to BE a business.