links for 2007-02-20 Posted on February 20, 2007 by delicious Seven steps to remarkable customer service – Joel on Software (tags: customer support business entrepreneurship management marketing service brands branding) Playful parasites (tags: art ideas experience placemaking design media arts urban) The TH Interview: Seth Goldman, Honest Tea Co-Founder & TeaEO (TreeHugger) (tags: environment ethics story sustainability tea business design marketing brands branding green) Speak Up : La Luna de Metrópoli A gallery of 50 covers of La Luna de Metrópoli, a weekly supplement of the Spanish newspaper, El Mundo. (tags: type typography design publishing art)